While most would hate to admit, 2023 was a challenging year. Global inflation continued to impact all businesses. Yet, the waste industry has felt even more pressure since the pandemic.
High fuel prices, compounded by the higher costs associated with maintaining their fleet and retaining drivers, are again top issues we hear from our customers—private haulers and municipalities alike.
Operational Efficiency is Gaining Momentum
To address these issues, organizations are looking inward at ways to improve their operational efficiency. Many have started their transformation toward operational efficiency. Others are just getting started.
Over the last 12 months, Routeware has continued its mission to transform the waste collection industry. We invested significantly in our products and technology to:
- Create more capacity without additional cost
- Reduce the time it takes to complete tasks by speeding up workflows
- Improve quality and customer outcomes
Utilizing Digital Technologies for Waste and Recycling Management
Software to Run Your Entire Waste Lifecycle
Last year, we integrated two industry-specific products—recycling compliance and medical waste—into Routeware’s solutions portfolio. The Recyclist Program Tracker is a cloud-based solution for organic waste compliance and education. Compliance Publishing is a robust online OSHA compliance program for medical waste.
While acquiring the best technology to enhance our solutions, we continue to invest in our existing products. Throughout 2023, we released new features and functionality, such as our Electronic Driver Vehicle Inspection Report (current customers can access past releases through the Help Center’s Release Notes folder).
We also centralized Customer Support and Learning through Routeware’s Help Center—a one-stop location for support and solution-related resources. The site has had more than 14,000 visitors, and averages 2,000 article views a month. The Help Center continually expands with new content, ensuring users have the latest information at their fingertips.
At Routeware, we thrive on solving real waste management challenges. Our team continuously builds tools and engages with the community, keeping you at the forefront of digital technology and ahead of the curve.