Introducing Routeware Elements

Our next generation solution for waste collection

One Connected Solution That’s Easy to Use

As waste management technology has become more powerful, solutions have become more complex to implement and use. Routeware Elements simplifies things – replacing what previously would have been multiple systems with a single, streamlined user experience.

Simplify User Experience

Give every member of your team a user experience purpose-built for their role, making it faster and easier for them to do a great job.

Connect Data and Processes

Remove the need for staff to switch between systems by connecting data and processes in an open, integrated, flexible solution that delivers actionable insights.

Remove Complexity

Transform customer expectations by making it easier for customers to work with you, and easier for your teams to untangle complexity and deliver a great service.

Everything You Need, All in One Place

The Routeware Elements platform empowers you to supercharge every element of your operation.

20%

Less
Route Mileage &
Emissions

3X

Faster
Route Balancing

75%

Fewer
Customer Calls

125%

Greater
Route Mileage
Efficiency

20%

Less
Route Mileage &
Emissions

3X

Faster
Route Balancing

75%

Fewer
Customer Calls

125%

Greater
Route Mileage
Efficiency

IN-CAB TECHNOLOGY

• Automated service confirmation reduces go-backs for drivers

• Drivers can record service issues and capture images with one click

• 360-degree vehicle mounted cameras collect high-quality video

DISPATCH

•Create new work orders and pinpoint the location of available trucks

•Visual dispatching displays unassigned orders and assigns them from the map

•Intelligent dispatch uses current status and work completion to suggest the best available driver

ROUTE PLANNING & OPTIMIZATION

•Route visualization displays all your routes in a list or on a maps

•Density routing finds nearby customers to build optimal and efficient routes

•Built-in route optimization to quickly sequence routes or balance stops for greater efficiency

CUSTOMER SERVICE

•CSRs can manage accounts all from one screen

•Add notes, files, tasks, and reminders to accounts

•View each customer’s service history

•Workflow automations to save time and reduce errors

•Automated text messages, phone calls, and emails

BILLING

•Batch and single-invoice processing for all billing cycles to easily and accurately bill customers

•Simple one-click pay feature to immediately capture payment

•General Ledger integration into major accounting softwares

PAYMENTS

•Integrated credit, debit, and ACH processing

•Self enrollment allows customers to automate regular payments

•Payment history shows customers their previous transactions and invoices

EDUCATION & OUTREACH

•Service request tools let customers easily sign-up for service online

•Education tools and apps reduce contamination by changing customer behavior

•Collection calendars and notifications cut call volumes and go-backs for not set outs

COMPLIANCE

•Electronic Driver Vehicle Inspection Reports (DVIR) let drivers and mechanics automate vehicle safety checks and processes

•Recycling program tracking and reporting ensures you’re compliant with relevant state legislation

•PCI compliance for credit card transactions

CUSTOMER
SERVICE

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• CSRs can manage accounts all from one screen

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• Add notes, files, tasks, and reminders to accounts

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• View each customer’s service history

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• Workflow automations to save time and reduce errors

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• Automated text messages, phone calls, and emails

COMPLIANCE

Inline Text with Flexbox

• Electronic Driver Vehicle Inspection Reports (DVIR) let drivers and mechanics automate vehicle safety checks and processes

Inline Text with Flexbox

• Recycling program tracking and reporting ensures you’re compliant with relevant state legislation

Inline Text with Flexbox

• PCI compliance for credit card transactions

“Waste collection is a complex challenge that requires our customers to develop the ability to respond quickly and efficiently to their customers, environmental, or operational changes affecting them daily. Our responsibility is to deliver management systems that are built for individual customer needs, simple to learn and use, and capable of connecting every aspect of the operation to simplify complexity.”

Paul Rafalowski, CEO at Routeware

“Waste collection is a complex challenge that requires our customers to develop the ability to respond quickly and efficiently to their customers, environmental, or operational changes affecting them daily. Our responsibility is to deliver management systems that are built for individual customer needs, simple to learn and use, and capable of connecting every aspect of the operation to simplify complexity.”

Paul Rafalowski, CEO at Routeware

Ready to improve and enhance your waste operations?