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Customer Management Software for Waste Management

Improve revenue and customer service for waste management with easier account management

Inventory Management 2

Make it faster and easier to find and serve customers

Get a single view of your customer through our waste industry CRM, so you can be more productive and provide a better waste management customer service to customers.

Inventory Management 2

All-in-one customer account CRM waste management software

Efficiently and effectively manage your customer accounts with our all-in-one solution, a robust customer relationship management (CRM) waste industry tool.

Account Management

Centralize all the information a customer service rep needs to manage accounts quickly and easily.

Service History

See service history for each account and what date and time a customer was serviced.

Billing Overview

Get a comprehensive waste billing summary for the customer, including payment history and aged debt.

Workflow Automation

Set up automations to cut time and errors, such as terminating service to a customer at a specific future date.

Discover Customer Management Software Today!

Talk with a product expert about enhancing customer experience with our waste management CRM.

What Routeware Can Do For You

Increase
Profitability

Improve
Performance

Create Customer Engagement

Enhance
Sustainability

Our Customers
Do Amazing Things

BO CRM Bottom

Frequently Asked Questions on Our Waste Industry CRM

Here are answers to some of the commonly asked questions from our customers:

Not at all. One of the reasons users like our customer management software is because it’s quick and easy for them to find the information they need to work productively. As software for the best customer management software in waste management, our user interface design, automations and workflows, and tight integrations are all based on years of direct customer feedback, on this and our other waste management software products.

Routeware is a great choice in customer management software for haulers looking to support their growing business with a future-proof waste management technology strategy. Our Enterprise Management solution offers proven, reliable software for your billing and back office as part of a fully integrated solid waste management suite, so you won’t find yourself with numerous isolated IT systems.

Absolutely. Cybersecurity is one of our top priorities. We have invested heavily in secure cloud platforms, best practice processes, and specialist partner services to ensure that our customer solutions are as protected as possible from incident or attack.

Learn More About How Routeware Can Help

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One Software to Run Your Entire Operation

Ready to improve and enhance your waste operations?

Take the next step. Speak to one of our specialists to learn more about how you can:

Control costs and optimize fleets

Meet operational and safety demands

Meet and exceed customer expectations

Comply with government regulations