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Customer Management Software

Improve customer service and revenues with easier account management

Customer Management Software

Make it faster and easier to find and serve customers

Get a single view of your customer, so you can be more productive and provide a better service to customers.

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All-in-one customer account management software

Efficiently and effectively manage your customer accounts with our all-in-one solution, a robust customer relationship management (CRM) tool.

Account Management

Centralize all the information a customer service rep needs to manage accounts quickly and easily.

Service History

See service history for each account and what date and time a customer was serviced.

Billing Overview

Get a comprehensive billing summary for the customer, including payment history and aged debt.

Workflow Automation

Set up automations to cut time and errors, such as terminating service to a customer at a specific future date.

Discover Customer Management Software Today!

Talk with a product expert about enhancing the efficiency of your fleets.

What Routeware Can Do For You



Create Customer Engagement


Our Customers
Do Amazing Things

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Frequently Asked Customer Account Management Software Questions

Here are answers to some of the commonly asked questions from our customers:

Not at all. One of the reasons users like our customer management software is because it’s quick and easy for them to find the information they need to work productively. Our user interface design, automations and workflows, and tight integrations are all based on years of direct customer feedback, on this and our other waste management software products.

Routeware is a great choice in customer management software for haulers looking to support their growing business with a future-proof waste management technology strategy. Our Enterprise Management solution offers proven, reliable software for your billing and back office as part of a fully integrated solid waste management suite, so you won’t find yourself with numerous isolated IT systems.

Absolutely. Cybersecurity is one of our top priorities. We have invested heavily in secure cloud platforms, best practice processes, and specialist partner services to ensure that our customer solutions are as protected as possible from incident or attack.

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One Software to Run Your Entire Operation

Ready to improve and enhance your waste operations?

Take the next step. Speak to one of our specialists to learn more about how you can:

Control costs and optimize fleets

Meet operational and safety demands

Meet and exceed customer expectations

Comply with government regulations