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Last reviewed 11/10/21

Routeware’s Privacy Policy
This Privacy Policy of Routeware, Inc., a Delaware corporation (“Routeware,” “we,” “us” or “our”), sets forth the privacy terms as to the Routeware web site https://routeware.com (“Web Site”). By accessing, using or registering with the Web Site, you, the end user (“User”) accept and agree to this Privacy Policy. Routeware values Users’ privacy, feedback, and security very highly. Any User information we collect is considered private and we do not use it or share it except as permitted herein, without User’s permission. We use this information at Routeware to provide the best quality service possible. Routeware is not responsible for the information Users choose to submit or share on a user profile (“Profile”) or with other Users. Routeware does not operate in the EU but has ensured that our data collection methods are GDPR-compliant, as detailed below.

Information Collected by Routeware
Routeware may collect information about Users from several areas of the Web Site, including any information set forth in Profiles; posted opportunities; submitted email or registration forms; and any surveys or contests that Routeware may sponsor and in which Users may participate. Routeware may collect User activity for statistical, archival, and business purposes. Routeware may track the IP address of a User’s computer or place a “cookie” in the browser files of a User’s computer. This is required to provide automated features.

Use of Collected Information
Collected information helps Routeware better understand Users’ needs in order to improve its offerings. Email addresses may be used to communicate with Users through message alerts, notices, bulletins, newsletters, promotional emails, partner emails or for Web Site administration purposes. Users may choose to have their emails deleted from email lists at their request. Profile information may be used to contact Users for the purpose of research, marketing or customer service, if the User has opted to receive such communications. User search activity may be collected and analyzed and may be utilized by Routeware in the aggregate or in the abstract for a variety of business purposes. This information is not shared with anyone outside of Routeware. IP address and cookie log data may be analyzed to better understand traffic flows and User preferences. Routeware may retain the data it collects indefinitely. Users may have their Profile information deleted or deactivated by contacting Routeware directly. Users may be asked to confirm their identity in connection with such requests. We retain User information until Users ask to be removed from our database, which you can do by using the contact link above.

Use of Messaging
Users may not use any messaging or other email services that we offer to send spam (i.e., unsolicited commercial email) or otherwise send content that would violate Routeware’s Terms and Conditions. We may monitor, track or save messages sent through the Web Site, but will be under no obligation to do so.

Shared information
We will share Users’ personal information with third parties only in the ways that are described in this Privacy Policy. We do not sell Users’ information to third parties.

Though Routeware makes every effort to preserve privacy, we may need to disclose personal information when required by law wherein we have good faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process, when we believe in good faith that disclosure is necessary to protect our rights, protect Users’ safety or the safety of others, investigate fraud, or respond to a government request served on our Web Site, and to any other third party with Users’ prior consent to do so.

Routeware does not rent or lease User information to any third party, except as disclosed here. From time to time, Routeware may obtain information (such as email addresses) from third party providers. It is our goal to only contact persons who we believe may have a legitimate business interest in Routeware based on their membership or participation in other organizations or web sites, and who have indicated a willingness to be contacted for this purpose. While Routeware endeavors to work with other sites and companies with a similar respect for user privacy, Routeware cannot be responsible for the privacy practices of other sites.

Please be aware that in the event Routeware merges with a third party, or in the event all or substantially all of Routeware’s assets are acquired by a third party, customer information, including User information, may be shared and/or transferred to such third party. The information may only be used or shared by such third parties for the primary purpose for which the information was originally collected. If such third parties, or if Routeware for its own business needs, desire to use User information for another purpose, User will be notified via email and/or a prominent notice on our Web Site of any change in ownership or uses of such information prior to the information being used for a new purpose, and User will have the opportunity to opt out of such new use of such information.

Security of personal information
Routeware’s Users and their uploaded information are considered to be Routeware’s greatest asset and thus their privacy is treated with the utmost regard and respect. Routeware takes every reasonable precaution to secure such information within both its computers and its physical premises.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect Users’ information, we cannot guarantee its absolute security.

If you have any questions about security on our Web Site, please contact us.

Social Media Widgets
Our Web Site may include Social Media Features, such as the Facebook Like button and Widgets, such as the Twitter button or interactive mini-programs that run on our Web Site. These Social Media Features may collect Users’ IP addresses, which pages Users are visiting on our site, and may set a cookie to enable the Social Media Features to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Web Site. Your interactions with these Social Media Features are governed by the privacy policies of the companies offering such Social Media Features.

Public Member Directory
We reserve the right to list Users in a publicly accessible member directory. If you wish to request removal of your information from our directory, you can contact us.

Links to Third Party Sites
Our Web Site includes links to other web sites whose privacy practices may differ from those of Routeware. If you submit personal information to any of those sites, your information is governed by their respective privacy policies. We encourage you to carefully read the privacy policy of any web site you visit.

Opting-out, editing, updating or deleting information
Routeware utilizes email as a vital and primary communication channel with Users. Registered Users acknowledge and grant Routeware the permission to communicate with them via email for any purposes Routeware determines to be relevant, including, but not limited to, system messages, product updates, alerts, notices, bulletins, newsletters, service announcements and other marketing messages. Routeware will use its best efforts to honor Users’ requests to opt out of marketing messages, but under no circumstances will Routeware have any liability for sending any email to its Users.

Users who do not wish to receive marketing emails are requested to contact us directly. We also may send Users site and service announcement updates. Users are not able to un-subscribe from service announcements, which contain important information about service notices and responsibilities. Routeware may occasionally communicate with Users via email about requested services and regarding issues related to their account/profile. It is important to note that this communication is not used for marketing or promotional purposes. Requesting the deletion of certain types of information may prevent Users from accessing some Web Site features.

If, as a User, your information changes, or if you no longer desire to use the services provided by us through the Web Site, you may correct, delete or update your information by making the change on your Profile page or by contacting us.

Notification Procedures
Routeware may provide notifications, whether such notifications are required by law or are for marketing or other business related purposes, to its Users via email notice, written or hard copy notice, or through posting of such notice on our Web Site, as determined by Routeware in our sole discretion. Routeware reserves the right to determine the form and means of providing notifications to our Users, provided that Users may opt out of certain means of notification as described herein. Routeware is not responsible for any automatic filtering Users or their network providers may apply to email notifications we send to the email addresses Users provide to us. 

Changes to this Privacy Policy
If Routeware decides to change its Privacy Policy, we will post those changes to this Privacy Policy, and other places we deem appropriate so that Users are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. Routeware reserves the right to modify this Privacy Policy at any time, so please review it frequently.

Cookie Policy

Cookies and Tracking Technologies
Technologies such as cookies, beacons, tags and scripts may be used by Routeware and our partners, affiliates, analytics and service providers. These technologies may be used in analyzing trends, administering the Routeware web site https://routeware.com (“Web Site”), tracking Users’ movements around the Web Site and gathering demographic information about our User base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as an aggregated basis.

We may use cookies to aid Users’ experiences on our site (e.g., remembering specific User settings). Users can control the use of cookies at the individual browser level. If you, the User, reject cookies, you may still use our Web Site, but your ability to use some features or areas of the Web Site may be limited.

Log Files
As is true of most web sites, we gather certain information automatically and store it in log files. This information may include Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data.

We do not link this automatically collected data to other information we collect about you, the User. We do this to improve site functionality, services we offer, marketing and analytics.

Local Storage
We may use Local Storage (LS) such as HTML5 to store content information and preferences. Third parties with whom we may partner to provide certain features on our site or to display advertising based upon Users’ web browsing activity use LS such as HTML 5 to collect and store information. Various browsers may offer their own management tools for removing HTML5 LS.