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Why Routeware?

Shaping the Future of Waste Collection

What will the next chapter of waste collection look like for you and your business? 

In an industry defined by complex challenges, Routeware is bringing to life a fresh vision for the future of waste operations — and building the next generation of solutions with usability and integration at the core.

Untangling Complexity

Waste collection often is called “the world’s most complicated simple business” for good reason. Behind every emptied bin is a team of route planners, drivers, technicians, customer service staff and others working together to tackle every changing issues.
Like your employees, it’s critical that your technology is a “team player” and is ready to grow as your operation evolves.  Our customers choose Routeware because we provide faster, easier-to-use technology solutions that simplify the workday for their employees and customers.

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The Routeware Advantage

Simplified User Experience

Make it easy for your staff to do a great job with purpose-built software that they’ll be happy and confident to use.

Open, Connected Solution

Combine the building blocks you need to create an integrated solution that connect users and workflows right across your operation.

Digital Customer Engagement

Remove friction for frustrated customers and citizens by giving them digital tools and apps that make it easier to work with you.

Trusted to deliver

The best way to understand the value of Routeware is to hear it from our customers. See how they are powering efficiency, performance and sustainability with our integrated technology solutions.

“Routeware is one of those great technologies that changes how we do things. It's efficient and effective, and it works to save time and money. It's a new way of picking up trash.”

Building A Better Experience

Over the decades, most operations have adopted hardware and software to boost efficiency and safety. But in the complex world of waste management, outdated and manual processes, singular solutions and complicated software are costing teams valuable time, resources and service quality.

As industry veteran and Routeware Chief Customer Officer Yasi Alemzadeh explains, “Technology is only as effective as it is easy to use. When we think about the technology in our pockets or in our homes, it’s designed to be intuitive and seamlessly connected. We believe waste management technology should do the same. That starts with usability.”

By creating solutions that require minimal training to use, even for occasional users, Routeware is leading the push to hold the market’s technology to a higher standard.

When tools are easy to use, teams respond faster and with more agility. By combining cutting-edge technology with user-friendly design practices, Routeware is making a real impact on the productivity, safety and sustainability of waste management teams.

A sustainable long-term partner

Choosing a technology partner requires careful consideration. With a large customer community and solid financial backing from our investors, Routeware is a sustainable long-term partner for waste management businesses and municipalities.

A Vision of Success

Keeping customer and user experience at the forefront of our development efforts enables Routeware to deliver tangible benefits to waste collection teams and their customers, including:

  • Increased service quality, higher customer satisfaction and lower call and complaint volumes; 
  • Streamlined billing processes and reduced revenue leakage;
  • Optimized routes, improved driver satisfaction, and positive impacts on driver safety and workforce retention; 
  •  Greater transparency and visibility into daily operations, leading to opportunities for operational improvements; 
  • Competitive pricing and business growth enabled by safer, more efficient and more reliable practices; and
  • Best-in-class, environmentally responsible operations that positively impact sustainability and compliance efforts to support the well-being of our communities.

Routeware’s vision is about more than providing technology; it’s about empowering waste collection teams to navigate complexity and evolve with ease.

Ready to improve and enhance your waste operations?

Looking to modernize your current processes into a more streamlined, efficient and environmentally impactful operation? Join Routeware on the journey to simplify the world’s most complicated simple business — and discover how bright the future of waste management can be.