To achieve cut-through in customer communications and engagement, municipalities need to provide always-on digital services with world-class usability and accessibility. Whether making it easier for people to access customer services online — or using education and outreach to support better recycling — modern, citizen-centric municipalities should only ever be a click away.
Lower call volumes with digital communications
Save your team’s time by providing residents the answers they need before they call you, with easy-to-use mobile apps and website tools, custom-branded to your program.
Teach good habits with apps and web tools
No one carries a print copy of your acceptable materials list in their back pocket. Our easy-to-access digital tools are just one click away when help is needed.
Lower costs, more spend with online orders
Make it easy for customers to sign up for more of your services and quicker for you to manage their orders.
Increase waste diversion with education tools
Educate and engage residents on recycling and reuse, and help divert more materials from the landfill.
Improve customer experience by taking payments online
Let customers pay for services online when it’s convenient for them, using ACH, credit card, or regular auto-payments.
The Town of Cary, N.C. reduces contamination
Learn how Cary cleaned up its recycling stream and saved over $20,000 in mailing costs with our online calendar and search engine that helps people recycle right.
Customer Return On Investment
Heavy return on investment is one of the reasons customers choose our solutions.
Additional revenue captured in half a year with our solution can pay for automation.
Fewer service escalations means happier customers and less time on the road.