Get Better Online Reviews — With Fleet Automation and On-Board Computers
Reading reviews from unhappy customers can feel like the five stages of grief: Denial, anger, bargaining, depression, and acceptance. Customers may start with denial: “On the whole, I have no problem with them, but…” says one resident who goes on to share their disappointment with a lapse in their solid waste service. The second stage, […]
Invest in Success – August 2022
As you read on, we hope you find some quality information that can help you both today and in the future. We will be updating this post monthly, to bring you all the best resources to assist you in your efforts to succeed and grow.
August Waste Industry Update
Are you working to meet new waste and recycling regulations? Are you thinking of cracking down on certain materials? Do you ever wonder what each state requires when it comes to organic waste?
Gardens, Chickens and Codes: Jason Huggins Connects Computers with the Planet at Work and at Play
Jason Huggins has been coding since grade school. He also has a hugelkultur garden, and plans to plant a clover field.
Risky Business: Ensuring the Security of Your Billing System
Big cybersecurity attacks make big news. You may have read about the Russian breach of SolarWinds in 2020, or the Chinese hacking of Microsoft Exchange servers in 2021. After the attack on Colonial Pipeline later that year, the company had to pay millions to restore systems supporting critical infrastructure. It can be easy to assume […]
Balancing routes improves customer service, lowers fleet costs
Making collection routes more efficient and effective as part of a municipal waste and recycling program isn’t always about packing more stops into each route. In fact, sometimes the opposite is true. When routes become overloaded as populations grow and change, unbalanced routes can negatively impact the safety and effectiveness of drivers tasked with completing […]
Seven Signs You’re Ready for a New Enterprise Management System
Many haulers know they will need to change back office and billing solutions over time. They know their processes and systems aren’t scalable. Best-in-class haulers can say ‘yes’ to more customers without adding overhead. Their processes are so streamlined, everyone can focus on their job and not ‘busy work.’ Information available to everyone who needs […]
Recycle, Reward, Rejoice – ReCollect Award Winners
Award-Winning Products, Award-Winning Customers When municipalities, haulers, and schools call on our digital communication tools for waste and recycling to carry out their work and care for the planet, and those tools help garner them awards, everyone wins. At ReCollect, we have the right tools for the right jobs. Through our suite of tried-and-true digital tools for […]
Paperless Technology Fuels Growth With Pride
As the mergers and acquisitions boom continues across the waste industry, companies are growing at a significant pace. Perhaps never before has it been as important as it is today for organizations to take advantage of technology that can help them scale services while reducing bumps in the road. Likewise, haulers both public and private […]
Six Fuel Efficiency Hacks for Haulers
It’s impossible to control your budget when two of your major line items are skyrocketing. Solid waste haulers are being squeezed by labor shortages and increasing compensation costs on the one hand, and eye-popping fuel costs on the other. Technology provides some opportunities for addressing the truck driver shortage. It can also help increase the […]