Who we are

RouteOptix Inc., a Routeware Global company, is an industry leader and innovator in customer management, vehicle routing, mapping technology, and billing software. Developed by waste industry professionals, our principal developer has over 33 years of experience writing software. Recognizing a need in the market for every industry facing routing, dispatching, and accurate billing challenges, the RouteOptix solution enables you to proactively manage all aspects of your business, maximize efficiency, and increase profitability.

Why RouteOptix is your best choice.

Contact us or schedule a demo to learn more about what our software can do for you.

What we do: Liquid and Medical Waste

We provide services not only to solid waste but to the following specialized industries:

Liquid Waste

Portable Toilets

Tracking of toilets is critical in the industry and we track from end to end how much revenue units are generating, retain historical and maintenance records related to the units, update inventory when out of service, and report availability for future events. With our latest Android App, we can extend asset tracking even further to include scanning assets in the field along with capture of signatures and receipts. Many billing options are available including advance, arrears, special event billing along with pro-rations, taxes, disposal costs, etc. We are a leader in the industry, and we continue to receive referrals from customers and portable toilet suppliers who are aware of our reputation in the industry.

Grease Traps

This industry tends to have longer periods of time between servicing. We assist our customers with routing tools to more effectively manage these routing frequencies along with other features and benefits of RouteOptix.


RouteOptix meets the needs of all aspects of the septic industry for both commercial and residential septic. Specific industry-related features that have become invaluable for our customers include septic tank inspection histories, which can be created and maintained to record details about the type and condition of tanks, material of receptacle, type of leaching, size, quantity pumped, etc.

The system enables you to track the number of weeks before the next service is due to follow up with your customers and schedule service, and to record details of tank description and picture and inspection information all in one place for future reference. A drawing of the tank location on the property can be scanned and saved in the system to print on a work order along with a map to the customer’s location or to be viewed on an electronic device. The ability to provide detailed historical information relating to tank condition and previous service enables septic companies to retain and enhance their customer base. Our on-call routing is a must for this industry.

Oil Recovery (Yellow Grease)

Used frying oil is a commodity that can be used for a number of recycling purposes, and has become especially popular as a source of biodiesel fuel. Customers pay a market rate to clients they pick up from and our system is able to record a percentage yield (taking into account waste in the oil such as water/sludge) in order to calculate payment for the oil.

Rebates can be created in our system for the customers of our oil clients to give them the ability to print checks from RouteOptix, an essential tool for this vertical. Because oil should be pumped out when 80% full to avoid overspills, we have tools to ensure routing frequency is optimal.

Stops will be on a regularly scheduled route and the system will automatically determine which customers need to be serviced in the upcoming week by means of a master route. Dispatch will have the flexibility to assign the stops to the appropriate routes as the scheduled stops could occur on any day that week.

Medical Waste

Medical waste collection, transport, and disposal is the most highly regulated industry we serve. Regulations can vary from state to state, and we work with the industry and each customer to supply all necessary manifesting capabilities to meet state and client needs.

By providing a button on our clients’ web page, we enable their customers to login and view the electronic manifests. Three electronic signatures can be obtained on hand-held devices: Generator, Driver, and Facility signatures. Many other options in the field can be updated live in the main application.

We also provide many options to handle different fee structures, including billing by the container, by the pound, minimums, included quantities, and more.

Material tracking can be easily managed through bar coding. We handle either material barcodes, asset barcodes, or serialized barcodes. When the driver returns to your facility, the label on each container will be weighed and scanned, and scale integration enables the weight to be populated into the RouteOptix application.

Parts & Supplies information can be stored in the system with information about kits, Sharps, items on hand, order details, adjustments, etc.

Service calendars are embedded within the application, which can be given to customers to show pick-up dates at each location for a specified period of time.

Print Medical Waste Documents screenshot

Contact us

1 866 926 7849
668 Trillium Drive. Suite 3
Kitchener, ON N2R 1J3