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Our Customers Do Some Amazing Things

Explore our customers’ stories, and share our love for their commitment, perseverance and dedication to solid waste
Our customers do some amazing things. With the help of our technology, they serve their communities by providing essential waste and recycling services that protect our planet and generate profits to build a greener future for everyone.
Story Category
Routeware, Inc. Unites with RUBICONSmartCity and RUBICONPro, Solidifying its Position as Industry Category Leader

Customer Testimonials

Our customers speak for us – watch and hear what they have to say.

Hillside Customer feature

Hillside Solutions

Hillside partnered with Routeware in 2018 to scale their business, increase route efficiency, track issues at the curb, and improve driver and customer satisfaction.

Concord, North Carolina

Concord, North Carolina

In 2023, the City selected Routeware SmartCity to implement its in-house operations, deploying the Driver App and Geotab devices across its 15-vehicle fleet for garbage and recycling.

El Paso, Texas

El Paso, Texas

In November 2023, the City of El Paso announced a three-year contract with Routeware to modernize its street sweeping operations.

Rogue Disposal

Rogue Disposal

Rogue Disposal and Recycling — an 81-year-old family-owned company often recognized for innovation in the industry – found itself in a difficult situation.

University of Michigan

University of Michigan, Ann Arbor, MI

In Ann Arbor, Michigan, more than 60,000 students, faculty and staff live, learn, work and play at the University of Michigan.

City of Durham, NC

City of Durham, North Carolina

Durham serves 79,000 households with weekly trash, subscription yard waste, and every-other-week recycling collection. Click below for the success story, or here for our webinar.

Abbotsford, BC

Abbotsford, British Columbia

At the hub of the Fraser Valley is Abbotsford, British Columbia, the largest municipality in the province outside of the Vancouver metro area.

Austin, TX

Austin, TX

Tucked into Central Texas is the state capital of Austin, the 11th most populous city in the United States and the fourth most populous city in Texas, with more than 970,000 people.

Sunnyvale, CA

Sunnyvale, CA

The city services around 150,000 people, providing curbside collection services for single and multi family homes, as well as commercial properties.

City of Jacksonville, Florida

City of Jacksonville, Florida

The City of Jacksonville, Florida provides residential collection of garbage, yard waste, and recycling with support from contracted haulers.

waco

City of Waco, Texas

The City of Waco, Texas has grown by 15% over the last decade, and software for fleet management helped the City scale services, streamline process, and reduce call volumes.

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City of Waterloo, Iowa

The City of Waterloo reconciled its billing and inventory systems with the reality of carts in the field using RFID and service verification.

Anchorage AK skyline 768x466 1

Municipality of Anchorage, Alaska

Increased collection efficiency enabled the Municipality of Anchorage to launch and scale a new organics collection program from 120 to 2,000 customers over four years.

casella

Casella Waste Systems (EasyRoute)

Casella Waste Systems, Inc., headquartered in Rutland, Vermont relies on EasyRoute to capture key productivity measures and right-size fleets across growing divisions serving the northeastern United States.

Michigan

City of Grand Rapids, Michigan

With in-cab computers and enhanced driver-to-office communication, the City of Grand Rapids reduced go-backs to one in 4,000 collections to save on wear-and-tear, fuel, and labor costs.

kentucky

City of Lexington, Kentucky (Routeware)

When analog processes couldn’t meet growing service demand, the City of Lexington embraced fleet automation and was able to eliminate 10 trucks and recoup costs in a year.

mapp

City of Lexington, Kentucky (EasyRoute)

In growing Lexington, route optimization software sped up the route design process threefold, resulting in balanced routes across one million collection points.

carolina

Town of Cary, North Carolina

With an online calendar and search tool that tells residents what’s recyclable — or not —Cary reduced contamination by about 3% in six months and saved over $20,000 in print costs.

bridge

Gaeta Green Environmental Services, New York

One of New York City’s top carting companies, Gaeta Green in Staten Island, N.Y. has decreased fleet driven and carbon emissions while enhancing safety for staff and customers.

disposal

Pride Disposal and Recycling Company, Oregon

Located in the Pacific Northwest, Pride Disposal adopted smart truck technology ahead of the curve, avoiding some of the most common growing pains among private haulers.

welsaco

City of Weslaco, Texas

The City of Weslaco, Texas transformed its twice-weekly trash collection into a fully functional, successful, City-driven trash program staffed by knowledgeable drivers.

calorado

City of Loveland, Colorado

Find out how the growing city of Loveland, Colorado, balanced routes to improve customer service and lower fleet costs.

peoria

City of Peoria, Arizona

The City of Peoria, a suburb of Phoenix, is using fleet technology to verify service, log unpaid customers, and recapture revenue — about $134,000 per year.

nC

Meridian Waste, Charlotte, North Carolina

Meridian Waste, a growing private hauler headquartered in Charlotte, freed up 34% of its collection vehicles and eliminated 26% of its collection routes with true route optimization.

med

City of Medicine Hat, Alberta

The City of Medicine Hat, Alberta, trains new drivers faster and transformed operations that formerly relied on paper and staff memory with technology.

americano

American Refuse (CORE)

American Refuse, in Wasco, Calif., uses technology to improve customer service, increase revenue, improve efficiency, and empower drivers to complete routes efficiently and effectively.

Customer Return On Investment

400%

Heavy return on investment is one of the reasons customers choose our solutions.

6 Months

Additional revenue captured  in half a year with our solution can pay for automation.

80%

Fewer service escalations means happier customers and less time on the road.

Ready to improve and enhance your waste operations?

Take the next step. Speak to one of our specialists to learn more about how you can:

Control costs and optimize fleets

Meet operational and safety demands

Meet and exceed customer expectations

Comply with government regulations