Picture Service
Automatically capture a timestamped, GPS-located photo at every service stop, triggered by a driver interaction, a pounder button, or an automatic service event.
Cameras and Video
Record every stop, protect every driver and settle every dispute with AI-enabled on-board cameras built into your waste management systems
Solution
Eyes on Every Route, Evidence for Every Call
Powered by AI-enabled on-board truck camera systems and real-time video recording, Routeware’s cameras and video solution gives dispatchers, drivers, supervisors, and business owners a clear view of what happens on every route. Start with Picture Service for an automatic, timestamped photo at every stop, or step up to Premium Video for multi-camera recording, live feeds, and full HD footage. Put the evidence to work confirming pickups, improving safety, and reducing disputes.
Functionalities
Premium Video
Record with up to eight cameras per vehicle to benefit from live feed access, full 1080p HD downloads for accident review and insurance claims, and GPS-tagged route playback from any camera angle.
Contamination Detection
Spot contamination in recycling and organics with AI-powered image analysis, through our integration with WasteVision AI.
Integrations
Tie camera and telematics data together through integrations with industry leaders Motive, Samsara, and Geotab.
Benefits
Proof, Protection, and Peace of Mind
On-board cameras uncover cost savings through accident exoneration, fewer disputes and go-backs, and less time spent investigating service questions. Many insurers now incentivize fleets with cost savings when they include camera technology on their trucks. Cameras also improve drivers’ safety, which is priceless.
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35%
Reduction in go-backs for drivers
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14%
Reduction in resident complaints
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22
Minutes saved per route per day
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25%
Reduction in accident-related expenses with on-board video
Products
Next Generation Technology Designed to Tackle Your Specific Challenges
In-Cab solutions are a core component of Routeware’s flagship products, designed to support the unique needs of haulers and governments. With a focus on adaptability, ease-of-use, and seamless connectivity, our products, like the on-board tablets and driver apps, provide unrivaled value to our customers.
Customer stories
Serious Success for Ambitious Waste Management Fleets
Technology is an investment that should be rewarded with obvious ROI, quantifiable results, and actionable insights. Across a range of goals, from balancing routes to streamlining billing, Routeware customers are exceeding even their own highest expectations.
There is nothing more satisfying than having a customer call in to complain about missed service and having concrete evidence that their bin was not out.
112%Increase in residential trash route efficiency
A driver would come back and say ‘I serviced that address,’ and before we had no way to verify. Now it’s right there.
8Up to 8 cameras per vehicle with Premium Video
Frequently Asked Questions
Today’s waste and refuse vehicles can be equipped with an advanced on-board computer software, truck camera system, and an integrated waste management solution to boost safety and efficiency. These on-board cameras for trucks help drivers maintain full visibility while collecting. By using commercial fleet cameras, operators can monitor performance, reduce liability, and streamline collection. These waste management cameras are critical for modern fleets looking to optimize routes and ensure service verification.
An onboard truck camera system captures live and recorded imagery to confirm pickups, improve safety, and reduce disputes. All this data flows into a unified, back-office portal, where dispatchers and office staff can review video, manage exceptions, and optimize the overall operation.
Each truck equipped with an on-board camera completes more work, reduces go-backs and customer service admin, and generates additional income through chargeable services. We have a calculator that can quantify these savings for your organization.
Some drivers aren’t sure about cameras at first. But once they realize cameras protect them, and that a photo can show a resident’s bin wasn’t out when they call in about a missed pickup, they come around. It’s not about catching anyone doing something wrong. It’s about having a clear and confident answer when questions come up.
Picture Service is the entry point, with automatic photo capture at each service stop, available in the Routeware portal alongside the GPS service record. Premium Video extends this with up to eight cameras per vehicle, live feed access, a Mobile Digital Video Recorder (MDVR) on each truck, and full 1080p HD video downloads. The live feed runs at 480–540p so supervisors see what’s happening without buffering, while recorded footage downloads in full HD for incident review. Footage is stored on the truck for two to six weeks, depending on settings.
Approximately one hour per camera, handled by a Routeware technician or a qualified fleet installer.
Through Routeware’s integration with WasteVision AI, truck cameras use AI image analysis to spot contamination and overflowing bins at the curb. Each detection lands in Routeware as a record with photo evidence, ready for resident education, billing or a customer dispute. Read more in our blog on operational AI in waste collection
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