Customer Stories

Our customers do some amazing things. Explore their stories.

Case Study West Memphis

City of West Memphis, Arkansas

The City of West Memphis faced mounting customer complaints and workers’ compensation claims due to its yard-based residential collection. As a result, the City transitioned…
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City of Spokane, Washington

The Solid Waste Collections team in Spokane is responsible for yard waste, recycling and standard waste collection and disposal for its 88,000 citizens. The department…
City of Harrisonburg, Virginia photo

City of Harrisonburg, Virginia

SmartCity, an AWS Partner, helped the City of Harrisonburg, Virginia, implement SmartCity to save waste pickup drivers 61 minutes per route, improve vehicle maintenance, and…
Case Study Orlando

City of Orlando, Florida

In December 2018, the City of Orlando and SmartCity launched a six-month technology pilot with the goal of gaining general insights into aspects of the…
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City of Denton, Texas

In 2019, the City of Denton, Texas released a request for proposal (RFP) seeking a smart routing solution that could help optimize its operations, provide…
Customer Story Memphis

City of Memphis, Tennessee

Picking up trash at more than 170,000 locations in the City of Memphis every single week is no small feat. Memphis solid waste collection crews…
Atlanta, Georgia photo

City of Atlanta, Georgia

In January 2017, the City of Atlanta and SmartCity announced a six-month pilot with the goal of improving the operational efficiency of city departments and…
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City of Montgomery, Alabama

In March 2018, the City of Montgomery and SmartCity™ announced a six-month pilot with the goal of uncovering opportunities for greater efficiency, more reliable fleet…
Roseville, California photo

City of Roseville, California

The City of Roseville partners with SmartCity to reduce food waste contamination and increase diversion from landfills. Coffee grounds, moldy fruit, and expired cheese are…
Houston, Texas photo

City of Houston, Texas

The City of Houston, Texas was facing mounting waste management challenges, with service interruptions, inefficient routes and costly goback trips. To address these issues, the…
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City of Columbus, Ohio

SmartCity and Esri Help City of Columbus Use AWS to Increase Waste Management Efficiency and Reduce Customer Wait Times