Your Waste and Recycling Operations, Reimagined

Our new process makes it quicker to provide residents with accurate information during service changes, which has helped us to significantly reduce calls to our contact centre.

[Routeware] is easy to use and easy to train. We have experienced great success with utilizing the tool across the full spectrum of route optimization. From conversion and automation projects, to complex acquisition integration, we can always count on their support to be top notch.

All of [Routeware’s] tools are so easy and innovative. They really help me save time and help focus on strategy and planning.

In our first month of service, we had a better record among our customers than our contractor had in each of the previous six months.

The quality of service has been significantly improved. It’s not about what we say, it’s what the citizens say.

There is nothing more satisfying than having a customer call in to complain about missed service and having concrete evidence that their bin was not out.

When you change five thousand people’s collection day, it’s a big change. To be able to do it successfully speaks volumes of the [Routeware] tool. Especially in a pandemic.