The simple, connected, all-in-one solution for hauler operations
Benefits
A Modern, Digital Solution to Connect Data and Processes Across Your Entire Operation
With billing and payments, routing and in-cab, and customer self-service and insights all in one place, Elements delivers a streamlined user experience to drivers, supervisors, back-office staff and customers.
Increase Operational Efficiency
Uncover Cost Savings
Improve Customer Service and Resident Satisfaction
Utilize Advanced Reporting
Enhance Driver Safety and Compliance
Drive Business Growth and Profitability
Routeware Elements
Built for haulers by haulers, Elements makes it easy for your team to increase productivity through process automation and make better business decisions with actionable insights.
Dispatch
The combination of connectivity and visibility makes our dispatch solution an essential tool for busy fleet operators. The platform streamlines dispatching with a single view of trucks, orders, status, and more. Collaboration between supervisors and drivers has never been so easy thanks to the integration of in-cab tools with cloud-based software.
Billing
Business owners, back-office staff, and customers all benefit from simple, easy-to-use billing and payments tools such as digital billing audits, invoicing, adjustments and order creation. Additionally, low processing rates and auto-pay functionalities help haulers scale operations with ease.
Customer Service
With our digital CRM system, customer service teams can reduce call volumes and streamline workflows. Our integrated platform provides a single-view of customer details, account status, service orders, and more while customer portals support easy two-way communication and self-service.
ELEMENTS Solution
A Connected Technology Solution to Meet Your Every Need
With the help of Routeware, costly complexity gives way to powerful simplicity. Our robust, integrated platfrom brings together collection, customer, and business solutions, replacing varied systems and divergent data sets with a single, streamlined user experience.
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Operations
Customer
Operations
Business
Operations
Why Routeware
Powerful Technology and Passionate Service
Fulfilling our commitment to customers depends on both relentless innovation and tireless customer support. Our product development team anticipates and harnesses emerging technologies, working in close collaboration with our customer success team to provide a seamless experience to our valued community.
Technology
- Hardware-light and cloud-based
- Open API
- BYOD – Bring Your Own Device (phone or tablet)
- Compliant
Service
- Deployed in under 90 days
- Unlimited portal users
- Full-service customer support available
- Integrations with AWS, Esri, Geotab, Samsara and more
Our Community
Join 1500+ Customers Worldwide
Customer stories
Serious Success for Ambitious Haulers
Technology is an investment that should be rewarded with obvious ROI, quantifiable results, and actionable insights. Across a range of goals, from balancing routes to improving resident satisfaction, our municipal partners are exceeding even their own highest expectations.
[Routeware] is easy to use and easy to train. We have experienced great success with utilizing the tool across the full spectrum of route optimization. From conversion and automation projects, to complex acquisition integration, we can always count on their support to be top notch.
Frequently Asked Questions
Elements is a great choice for waste haulers looking for all-in-one waste management software. Our solution offers a robust and reliable software platform covering back-office operations, billing and payments, in-cab technology and customer self-service, so you won’t find yourself with numerous isolated IT systems.
Yes, you can. Our self-service capabilities include an online payments feature and integration. Enabling online payments offers a convenient way for customers to pay and helps you capture revenue quickly, efficiently and cost effectively.
We can. Routeware has lots of experience of transitioning customers from alternative trash billing systems. Our professional service teams have processes and tools set up to make the migration of your data smooth and seamless.
Absolutely. Cybersecurity is one of our top priorities. We have invested heavily in secure cloud platforms, best practice processes, and specialist partner services to ensure that our customer solutions are as protected as possible from incident or attack.