From the Cab to the Cloud: A Conversation with Ryan Purcell, Technical Account Manager

Before Ryan Purcell was helping cities optimize their waste operations in SmartCity, he was doing something surprisingly similar in a different industry altogether: heavy haul trucking technology. The parallels turned out to be closer than most people would expect — and they’re a big part of why he’s so good More »

Managing SB 1383 Is Harder Than It Looks. Is Your City Equipped to Handle It?

Somewhere in a California city hall right now, a solid waste program manager is staring at a spreadsheet. Maybe it’s a patchwork of tabs tracking commercial generators, hauler service data, contamination notes, and edible food recovery contacts. Maybe it’s three spreadsheets. Maybe it’s a shared drive folder that no one More »

Devil in the Detail: Using Purpose-Built Software for Site Service Operations

Most site service operators reach a point where the tools they’re using stop keeping up with the business. You started with one service line, found software that handled it well enough, and kept going. Then you added another service. Maybe another after that. And now you’re stitching it all together More »

Driven by Purpose: A Conversation with Nick Lidstone, Technical Account Manager

Not everyone can trace their career back to sorting recycling with their parents. Nick Lidstone can. As a Technical Account Manager (TAM) at Routeware, Nick spends his days helping cities and waste haulers make the most of their technology — and he’s spent years thinking about where all that waste More »

Good Routes Don’t Stay Good: The Case for Modern Route Management Software

Here’s something most fleet managers know but don’t always say out loud: the routes they’re running today probably made sense five years ago. Back when the service area was consistent. Before that new subdivision got built. Before the fleet changed, or the service day shifted, or the contract expanded, or More »

The Next Generation of Route Optimisation is Coming

For over 25 years, Routeware has been the UK’s trusted partner for optimising waste and environmental services. With more than 200 councils and all the major private waste contractors having worked with us, and hundreds of waste and environment professionals using EasyRoute day in, day out, we’ve built something we’re More »

The Container You Can’t Find Is the Job You Can’t Bill

Roll-off is not a route. That’s the first thing that separates it from every other type of waste collection — and it’s the reason generic scheduling software keeps failing roll-off operators. A residential route is relatively predictable. The same streets, the same stops, the same containers, every Tuesday. You build More »

The City That Already Knows: How Waste Fleets Are Rewriting the 311 Model

Cities spend enormous resources trying to understand their own condition. Inspection programs. Complaint hotlines. Resident apps. Audit cycles. The underlying goal is always the same: find out what’s broken before it becomes a bigger problem. What most cities don’t realize is that they already operate one of the most thorough, More »

Five Questions Every Street Sweeping Program Needs to Answer

Street sweeping keeps communities looking their best — it may not stop the clock the way a missed waste collection or an unplowed winter road does, but it matters to the people who notice. When done properly, predictably and with precision, street sweeping is a source of civic pride. As More »

What Cities Really Need From Snow Removal Software

Snow operations expose every weakness in a public works system. When a storm hits, there is no room for vague route plans, poor visibility into operations status, or driver guesswork in the field. Residents may not know how routes are built or how many passes a road requires, but they More »