Consider it done. The UK’s most trusted garden waste permit printing and management solution.
Benefits
Save time and money by delivering permits directly to residents
Our end-to-end permit management service has been purpose-built for UK local authorities since 2017, combining fast, reliable permit fulfilment with a powerful online portal that keeps you in control at every stage.
Complete visibility and control over your permits
Fastest permit dispatch in the industry
Seamlessly connected to your collection operations
Permits and software management system
Permit Management Portal
Order and manage garden waste permits through our bespoke online portal. Upload resident data via spreadsheet or API feed, track every order in real time, request replacements at the click of a button, and run data analysis – all from one place. The portal gives councils full transparency at every stage of the permit lifecycle.
Printing & Fulfilment
Our in-house printing facilities in London allow us to print, pack, and dispatch permits with an average lead time of just 3 days – a leading industry standard. Every permit is 100% camera-inspected throughout production, guaranteeing that every job is packed correctly and sent for delivery.
In-Cab Integration
PermiServ integrates with the leading in-cab technology platforms, including Routeware SmartCity, Bartec, and Whitespace. Physical garden waste permits work alongside in-cab systems to maximise crew efficiency – a brightly coloured permit on a bin is far quicker to spot than manually checking each address. The permit also acts as a visible prompt for residents who haven’t yet subscribed to the service, helping to increase subscription rates.
Resident Engagement
Every permit can feature a QR code that connects residents directly to live collection information – including when their collection is due, what can be placed in the garden waste bin, and when their subscription renewal is. This turns a routine permit into an active communication tool, reducing inbound queries to your contact centre.
Why PermiServ
Built around what councils actually need.
We now work with more than 120 councils each year and understand every aspect of chargeable garden waste services – from first introduction to ongoing management. We take on the administrative burden of permit fulfilment from start to finish, freeing your team to focus on delivering resident services.
Technology
- 100% camera-inspected production
- Say goodbye to admin
- You’re in complete control
Service
- Fastest dispatch in the industry
- Simple, predictable pricing
- Unrivalled specialist knowledge
Frequently Asked Questions
Our average lead time is 3 days from upload to dispatch – and we guarantee dispatch between 3- 5 days. Last year we dispatched 98% of permits within 3 days. This is a leading industry guarantee dispatch time. Our in-house printing facilities in London give us complete control over production, so we can move quickly and solve any issues on the spot.
Whether you need a single replacement permit or tens of thousands for a new season, the process is the same – every job is treated with the same level of care and every permit is 100% camera-inspected before dispatch.
We price per permit, so your budget planning is straightforward. Whether you need several thousand permits or just one, the price per permit stays the same – no volume thresholds, no surprises.
Yes, and the two work better together. PermiServ integrates with the leading in-cab platforms including Routeware SmartCity, Bartec, and Whitespace. Councils find that physical permits help collection crews work more efficiently – spotting a brightly coloured permit on a bin is much faster than manually checking each address when teams are out on a round and under time pressure. A visible permit also promotes the garden waste service to residents who don’t yet subscribe.
Absolutely. We can support councils through this transition, and connecting you with other garden waste professionals as part of our Little Green Network. We’ll help you design your permit artwork, set you up on the portal, build demand estimates, and handle all fulfilment – so you can focus on communicating the change to residents rather than managing the admin.