Garden Waste Permit Management
Reduce admin, deliver faster, and keep residents informed with the UK’s most trusted garden waste permit printing and management solution.
Solution
Permit management built around what councils actually need
Garden waste permits shouldn’t be complicated, but managing subscription-based garden waste services in house can cause real administrative pressure – tracking residents, ordering print runs, chasing deliveries, handling replacements and more. PermiServ takes all of that off your plate.
Functionalities
Permit management portal
Order and manage garden waste permits using our online portal to collect resident data, track orders and request replacements at the click of a button.
Printing & fulfilment
Print, pack, and dispatch permits with a 100% camera-inspected throughout production, guaranteeing that every job is packed correctly and sent for delivery.
In-cab integration
Integrates with in-cab solutions to maximise crew efficiency by providing a brightly coloured permit on every subscribed bin.
Resident engagement
Connect residents to live collection information, including when their collection is due, what can be placed in the garden waste bin, and when their subscription renewal is.
Benefits
Save time and money by delivering permits directly to residents
Our end-to-end permit management service has been purpose-built for UK local authorities since 2017, combining fast, reliable permit fulfilment with a powerful online portal that keeps you in control at every stage.
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120+
Councils across the UK
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10M+
Permits successfully
delivered to residents
Frequently Asked Questions
Our average lead time is 3 days from upload to dispatch – and we guarantee dispatch between 3- 5 days. Last year we dispatched 98% of permits within 3 days. This is a leading industry guarantee dispatch time. Our in-house printing facilities in London give us complete control over production, so we can move quickly and solve any issues on the spot.
Whether you need a single replacement permit or tens of thousands for a new season, the process is the same – every job is treated with the same level of care and every permit is 100% camera-inspected before dispatch.
We price per permit, so your budget planning is straightforward. Whether you need several thousand permits or just one, the price per permit stays the same – no volume thresholds, no surprises.
Yes, and the two work better together. PermiServ integrates with the leading in-cab platforms including Routeware SmartCity, Bartec, and Whitespace. Councils find that physical permits help collection crews work more efficiently – spotting a brightly coloured permit on a bin is much faster than manually checking each address when teams are out on a round and under time pressure. A visible permit also promotes the garden waste service to residents who don’t yet subscribe.
Absolutely. We can support councils through this transition, and connecting you with other garden waste professionals as part of our Little Green Network. We’ll help you design your permit artwork, set you up on the portal, build demand estimates, and handle all fulfilment – so you can focus on communicating the change to residents rather than managing the admin.
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Next Generation Technology Designed to Tackle Your Specific Challenges
Routeware’s solutions are designed to support councils and waste management companies as they modernise their services. With a focus on adaptability, ease-of-use, and seamless connectivity, our purpose-built cloud-based products provide unrivalled value to our customers.
