Routeware is based in Portland, Oregon and has offices in many locations across North America. Our products and services reflect nearly 20 years of experience serving the solid waste management industry and municipalities.

We are widely recognized for our product reliability, breadth of features, and our customer service. Routeware’s many services and products include on-board tablet computers, workflow automation, service verification, driver productivity analytics, video capture, RFID tag management, and much more.


Tom Malone
Tom Malone, President, CEO

Tom Malone has over 28 years of experience in the software, computer services, and telecommunications industries. He has led corporations as large as $1.5 billion in sales and as small as $12 million. Prior to Routeware, he served as CEO or president of Accero Inc., SRC Software, GST Telecom, and Cable and Wireless USA. Tom has extensive leadership experience in sales, marketing, and product management. He received a Bachelor of Science in engineering technology from Miami University of Ohio.

Routeware VP of Sales Jay Nichols
Jay Nichols, Vice President of Sales

Jay Nichols joined Routeware in January, 2012. He has over 28 years of successful Sales and Sales Management experience in the software and services industries and is responsible for the continued growth and expansion of Routeware’s client base. Prior to joining Routeware, Jay served as Vice President of Sales for Accero, SRC Software, and Cable and Wireless USA. Prior to his tenure at Cable and Wireless, Jay worked for Lotus Development as a Director of Sales. Jay received his Bachelor of Science in Business Administration from Western Connecticut State University.