Help People Self-Serve Their Pickup Requests
Lower call volume, save time and resources and curb illegal dumping with our
digital Special
Collection product for pickup requests.
Curb Illegal Dumping
The costs associated with illegal dumping are very high. Even with enforcement and bylaws, people dump illegally.
Research shows that a lack of proper disposal methods and the inconvenience of alternatives leads to an increase in illegal dumping.
Special Collection reduces illegal dumping by making bulky and special item requests easier for people.
Reduce Confusion
Reduce confusion by providing a clear and simple way for people to schedule bulky pickups.
People access their appointment information digitally, anytime they need it and can receive reminders, modify or cancel appointments without calling in.
Limit frequently missed or incorrectly scheduled pickups and save valuable time and dispatch resources.
Reduce Call Volumes and ‘Peak’ Volumes
Lengthy inbound calls jam up your phone lines, and are costly and time-consuming.
Research shows us that over 60% of US consumers prefer online services over talking to a representative on the phone.
Disperse booking and reduce ‘peak requests’ by easily configuring when people can schedule an appointment.
Capture Revenue With Online Payments
Need to collect payment before delivering service?
Capture revenue with Online Payments – our credit card payment integration feature with Stripe.
Enabling Online Payments can be a convenient and effective way to offset program costs while building increased program participation.
Streamline Operations
Streamlining pickup requests is key to running an effective, growing special item collection program.
Special Collection can integrate with your ticketing system so that all requests generate tickets in your system.
Scale your program without changing operations or systems.
Optimize Collection With Integration
Without an easy way to prepare dispatchers for an upcoming collection day, it’s difficult to optimize collection.
Pickups also can be optimized to the most efficient route by integrating with routing software.
This helps reduce fuel and maintenance costs by as much as 50%.
Success Stories
City of Denver Increases Resident Reach and Engagement With ReCollect Digital Tools.
City of Kingston Improves Resident Satisfaction and Recycling Behaviour With Digital Tools.
City of Greensboro, NC Helps Residents Recycle More and Wishcycle Less With ReCollect.
City of Victoria Exceeds Target Diversion of 30% With Great Communication and Digital Tools.
City of Olathe Increases Resident Engagement, Lowers Costs By Partnering With ReCollect.
Rogue Disposal Improves Customer Engagement and Education By Partnering With ReCollect.
City of Buckeye, AZ: Delivering Recycling Education In a Challenging Demographic.
Halton Region Switches From Paper-Heavy Communications to On-Demand Digital Tools.
Momentum Recycling Delights Customers While Teaching Proper Recycling Habits.
City and County of Honolulu Tackle Illegal Dumping Successfully.
Clark County, WA Switches To Multi-Community Resident Communications For Trash Collection Scheduling.
Key Product Features
Enable Self-Service
People can book, cancel or access their appointment information anytime.
Tailored To Your Program
Configure when people can schedule an appointment, what items they can request for pick-up and even integrate with your existing ticketing system.
Simple Dispatch Reports
Track upcoming collections so you can see the address information and what will be collected.
Generate Revenue
Enable payment collection, encourage more collections, and provide easy steps to completion via the Stripe dashboard with Online Payments.
Custom-Brand Our Tools To You
Your audience sees you as the provider, not ReCollect.
How Are We Different?
We’re Custom Branded To You
You’ve worked hard to build a trusted brand. Keep 100% of it. Our proprietary custom branding technology means it’s your brand – and not ReCollect – that people see.
Industry-Leading Expertise and Support
Lean on our 40 years of solid waste industry, sustainability and tech experience.
100% Secure and Compliant
We only use best-in-class security tools and modern software development practices, conducting and certified through annual security audits by a third party auditor: Information Systems Audit and Control Association (ISACA)
Full Accessibility Compliance
Being accessible is not only the law, it is the right thing to do. We also hire a 3rd party auditor to annually confirm our WCAG 2.1 AA & Section 508 compliance.
Easy To Use For Everyone
Our real-time digital tools are accessible from any tablet or smartphone and are easy to use and learn.
Helping You Foster
Proper Recycling Habits
People want to recycle right. Engage, inform and delight your audience with our suite of recycling education and outreach products. All custom-branded you, to help you deliver maximum impact.
420M+
We’ve sent over 420 million recycling notifications that help change people’s recycling behavior.
7M+
Our recycling tools are used in more than 7 million households, and that number is growing fast.
3M+
Over 3 million people actively use our tools to remind them when to get their bins out.
400+
A lot of cities, waste haulers and business organizations rely on our tools to foster better recyclers.
