Customer Management
See your accounts on one screen with everything a Customer Service Rep needs to look after the customer.
Routeware EnCore
The all-in-one enterprise management solution for solid waste haulers.
Benefits
Everything You Need, All in One Place
EnCore is packed with great features that make it faster and easier for your team to serve customers. Give your teams the data and knowledge they need to be more productive with all-in-one billing and enterprise management.
Increase Operational Efficiency
Drive Business Growth and Profitability
Utilize Advanced Reporting
The Routeware EnCore Solution
Automate Workflows, Consolidate Data
Billing & Payments
Manage billing, invoicing, and pricing, alongside integrated credit card and ACH processing.
Web Portal
Let customers quickly and easily request services, pay bills, and manage their orders online.
Why Routeware
Powerful Technology and Passionate Service
Fulfilling our commitment to customers depends on both relentless innovation and tireless customer support. Our product development team anticipates and harnesses emerging technologies, working in close collaboration with our customer success team to provide a seamless experience to our valued community.
Technology
- Hardware-light and cloud-based
- Compliant and secure
Service
- Fast software deployment with optional consultancy support
- Full-service customer support available
Know that you are in good hands. [Routeware is] going to support you. They are going to find the options that best suite you and your company and your size and what you want to deliver. And then how far you want to take your technology. The options are there. It’s about what fits you.
The software is the heartbeat of the company. I can’t tell you how much CORE changed things for our team.
Frequently Asked Questions
Absolutely. Cybersecurity is one of our top priorities. We have invested heavily in secure cloud platforms, best practice processes, and specialist partner services to ensure that our customers’ waste hauling software solutions are as protected as possible from incident or attack.
EnCore has been used by hundreds of haulers across North America to transform their solid waste and roll-off collection operations. EnCore comes with functionality proven over many years and deep functionality and out-of-the-box integration with smart on-board computers.
Yes, you can. Our self-service capabilities include an online payment feature and integration. Enabling online payments offers a convenient way for customers to pay and helps you capture revenue quickly, efficiently, and cost-effectively.