Live dashboards and reports show where drivers are, exceptions and issues on their route, who dispatchers can assign work to, and a service history for each address.
See driver productivity, route efficiency, and performance metrics, created with real-world data collected from your trucks.
Improve customer service with up-to-date route information for drivers, and rich service history for office teams.
Instantly move stops between routes or schedule route changes for a later date.
Collect accurate service verification, scale readings, and easy-to-share photos to correctly bill customers.
Here are answers to some of the commonly asked questions from our customers:
Some customers call what we do a Route Management Solution (RMS), some call it their Fleet Management Solution (FMS). Routeware combines on-board computers used by drivers in the cab, multiple “smart truck” peripherals such as sensors and camera technology, and a back-office portal for office staff to manage day-to-day activity and analyze organizational performance.
Poor integration is one of the main reasons software implementations fail. Routeware’s reputation for customer satisfaction is built on an open and modular solutions architecture, pre-built integrations to many common systems, experience of connecting to hundreds of third-party applications, and custom tools for faster and more reliable integrations.
While some drivers may have initial concerns about being spied on, once up and running, for most their in-cab tablet becomes a tool they wouldn’t be without. There are many reasons for this, but increased autonomy and fewer arguments about what happened at a stop are two of the big ones.
The savings organizations make by introducing on-board computers, camera technology, and process automations massively outweigh the cost. Each truck can do more work, go-backs and customer service admin fall away, and increased income from chargeable services adds into the payback. We have a calculator that can quantify these savings for your organization.
Take the next step. Speak to one of our specialists to learn more about how you can:
Control costs and optimize fleets
Meet operational and safety demands
Meet and exceed customer expectations
Comply with government regulations