Four Ways Video Helps Customer Service Representatives Be More Productive
October 5, 2022
Answering phone calls from solid waste customers can be a full-time job if you let it. But today’s municipalities and haulers are realizing that the…Blog
Knowledge and inspiration to improve your operations.
Meet Up With Routeware At WasteCon, SWANA Events, More
October 3, 2022
With just three months left in 2022, it’s time to make final conference plans to close out the year. Will you join us Dec. 5-8…
Offer: 10 Ways to Become The Employer of Choice for Drivers
September 30, 2022
Municipalities and haulers in need of qualified drivers have a card up their sleeves: technology. Fleet automation and green technology are helping haulers attract more…
Customer Story: Capturing Key Productivity Measures and Right-Sizing Fleets Across Growing Divisions
September 28, 2022
At first blush, route optimization software can sound deceivingly simplistic: Input information, then export better routes for greater efficiency. This is all well and good,…
Competitive Advantage: NYC Haulers Meet New Demands With Smart Truck Tech
September 21, 2022
Haulers everywhere have long been accustomed to meeting specific requirements when bidding on municipal contracts. But in 2019 the landscape shifted dramatically for haulers competing…
Seven Habits of Highly Effective Recycling Communicators
September 19, 2022
Any time of year is the right time to help people build better recycling habits. At Texas Disposal Systems (TDS), we encourage and educate on…
Barney the Dachshund, Enterprise Customers, and Mild Hot Sauce: How Laura Avolio Blends Environmental Studies with Customer Success
September 16, 2022
In today’s Routeware Spotlight, we’ll get to know more about Laura Avolio, an integral part of the Routeware team. Working on the customer success side…
September Waste Industry Update
September 14, 2022
Welcome back to Haul Good, your source for waste and recycling industry news and education with a focus on smart tech that moves the needle. In…
RUBICONSmartCity™ Next Summit 2022: How to Deliver on the Promise of Best in Class Customer Service
September 14, 2022
Earlier this year, at the inaugural RUBICONSmartCity™ Next Summit, Rubicon brought together thought leaders, technologists, and current and prospective partners to learn from our team…
Invest in Success – September 2022
September 12, 2022
What is Customer Success at ReCollect? A group of passionate individuals whose goal is to proactively enable and empower our customers to get value out…
The Resourceful City: Taking a Circular Approach to Resources
September 7, 2022
Just outside the picturesque capital city of Addis Ababa, Ethiopia, sits a steep mountain of trash. Surrounded on all sides by settlements tucked in among…
Six Mistakes to Avoid When Buying Cameras and Video for Smart Trucks
September 7, 2022
Rising insurance costs are nothing new for haulers, but add the ongoing labor shortage and...
Industry Expertise Plus Digital Solutions: American Refuse Knocks Out Goals With One-Two Punch
September 5, 2022
Nestled in California’s San Joaquin Valley is American Refuse, an environmentally conscious waste company that...
Lisa Seitz – Wineries, Jigsaw, and Inside Sales
August 23, 2022
Lisa Seitz is in her ninth year with Routeware. Beginning as a data contractor, she...
Crunching Numbers for New Programs and Tools? Don’t Take Routeware for Grant(ed)
August 17, 2022
Applying for and managing grants while improving and carrying out your solid waste and recycling...