
Customer Stories
Our customers do some amazing things. Explore their stories.


City of West Memphis, Arkansas
The City of West Memphis faced mounting customer complaints and workers’ compensation claims due to its yard-based residential collection. As a result, the City transitioned…
City of Spokane, Washington
The Solid Waste Collections team in Spokane is responsible for yard waste, recycling and standard waste collection and disposal for its 88,000 citizens. The department…
City of Harrisonburg, Virginia
SmartCity, an AWS Partner, helped the City of Harrisonburg, Virginia, implement SmartCity to save waste pickup drivers 61 minutes per route, improve vehicle maintenance, and…
South Norfolk Council, United Kingdom
Modernising waste collection services at South Norfolk Council
City of Orlando, Florida
In December 2018, the City of Orlando and SmartCity launched a six-month technology pilot with the goal of gaining general insights into aspects of the…
Buckinghamshire Council, United Kingdom
Buckinghamshire use the Waste Wizard, our digital recycling engagement tool, to build consistent recycling communications.
City of Denton, Texas
In 2019, the City of Denton, Texas released a request for proposal (RFP) seeking a smart routing solution that could help optimize its operations, provide…
City of Memphis, Tennessee
Picking up trash at more than 170,000 locations in the City of Memphis every single week is no small feat. Memphis solid waste collection crews…
City of Atlanta, Georgia
In January 2017, the City of Atlanta and SmartCity announced a six-month pilot with the goal of improving the operational efficiency of city departments and…
Wychavon District Council, United Kingdom
Wychavon District Council is the largest of the six district councils in Worcestershire. It has a population of over 116,900 people across over 100 towns,…
City of Montgomery, Alabama
In March 2018, the City of Montgomery and SmartCity™ announced a six-month pilot with the goal of uncovering opportunities for greater efficiency, more reliable fleet…
City of Roseville, California
The City of Roseville partners with SmartCity to reduce food waste contamination and increase diversion from landfills. Coffee grounds, moldy fruit, and expired cheese are…
Islington Council, United Kingdom
Islington used Routeware to help remodel their street cleansing service and implement a neighbourhood-based approach.
City of Houston, Texas
The City of Houston, Texas was facing mounting waste management challenges, with service interruptions, inefficient routes and costly goback trips. To address these issues, the…