SmartCity: Load Balancing, Route Updates, and Resequencing

Municipal solid waste and recycling operations rarely stay static for long. New developments come online, participation rates shift, staffing changes, and service levels evolve — and every one of those changes puts pressure on routes that were once perfectly balanced. For route managers, dispatchers, and operations teams at cities, counties, and haulers, the challenge isn’t building a good route once. It’s keeping routes efficient as conditions keep changing, without tearing down and rebuilding the entire route structure every time something shifts.

This webinar looks at how SmartCity handles that ongoing work. Rather than treating load balancing, route updates, and resequencing as separate one-off projects, it walks through how these tools work together as a continuous process — one that lets teams respond to change incrementally instead of starting over.

What You’ll Learn

• How to redistribute stops across routes to correct workload imbalances caused by growth, annexation, or shifting participation
• How to update existing routes to reflect new addresses, closed accounts, or changed service levels without disrupting the rest of the route
• How resequencing improves stop order to reduce drive time, backtracking, and unnecessary mileage
• How to tell the difference between a route that needs minor rebalancing and one that needs a full resequence
• Practical checkpoints for reviewing route health on a recurring basis, rather than waiting until problems show up in overtime or complaints
• How these adjustments affect driver workload, fuel use, and service consistency over time