Touchless Service Verification
Record accurate service verification without driver interaction to resolve complaints quickly.
Routeware Control Center (RCC)
The smart fleet operations solution for solid waste and recycling organizations.
Benefits
Make Collections Faster and Safer
Routeware Control Center (RCC) combines in-cab computers, smart truck peripherals, and a back-office portal to help haulers and municipalities improve safety, productivity, and customer service.
Increase Operational Efficiency
Uncover Cost Savings
Enhance Driver Safety
The Routeware Control Center Solution
Smarter, Streamlined Route and Fleet Management
Picture Service
Automate photo capture on trigger events, such as a skipped collection, to improve the productivity and safety of drivers.
RCC Portal
Map the real-time vehicle locations and the progression of routes so you can rectify problems as they arise.
Why Routeware
Powerful Technology and Passionate Service
Fulfilling our commitment to customers depends on both relentless innovation and tireless customer support. Our product development team anticipates and harnesses emerging technologies, working in close collaboration with our customer success team to provide a seamless experience to our valued community.
Technology
- Hardware-light and cloud-based
- Compliant and secure
Service
- Fast software deployment with optional consultancy support
- Full-service customer support available
This is definitely a system that can be adopted by all… Obviously the larger you get, the more you need to keep your focus on your costs and your efficiency. There is a lot of exposure out there with drivers and big trucks. A system like this can keep your costs in check.
We’ve seen countless amounts of efficiencies that have led to lower fees and higher productivity… It’s a very well-organized software and the support has been very good for us.
Frequently Asked Questions
RCC is used by waste haulers large and small. Some customers operate with just a handful of vehicles, while our enterprise customers use the system on over 1000 trucks.
Accurate service verification is essential to effective waste management operations. Inaccurate or disputed service events can result in increased operational costs, customer dissatisfaction, and inefficiencies across the fleet. Routeware RFID Service Verification addresses these challenges through a fully integrated system that uses radio-frequency identification (RFID) technology to provide precise, automated service verification at the container level. Designed to work seamlessly with the Routeware RCC platform, this solution delivers verifiable data to support service confirmation, dispute resolution, and operational analysis.
RCC is used by haulers and municipalities across North America to manage their solid waste and roll-off fleets. With robust, reliable features and functionality, RCC is a proven way to improve driver productivity and increase safety.
Routeware gives dispatchers the information they need to keep every day running smoothly and to address service issues as soon as they arise. Live fleet location and Routeware’s exclusive performance heatmap can be used to generate alerts immediately if drivers fall behind. Routeware ranks drivers and routes by who needs the most help.
Yes. Routeware Control Center delivers real-time service and performance information direct from your trucks to help resolve complaints quickly. By using photographic evidence, alongside GPS data, you can prove a container was not out and avoid costly and frustrating go-backs to the same locations. You can even quickly re-schedule go-backs onto Routes, when necessary.