The most trusted digital communications solution for resident engagement and recycling education
Benefits
Smart Solutions for Digital Citizens
Our resident tools and apps save your team time and money while empowering your customers to manage their waste sustainably.
Increase Resident Satisfaction
Decrease Call Volume
Save on Printing Costs
Reduce Recycling Contamination
Progress Sustainability Goals
Engage Your Community
Routeware ReCollect
Community waste and recycling education and outreach is essential to increasing recycling participation, cutting contamination, and improving customer satisfaction. Our solutions support better program outcomes while lowering administration time and costs.
Mobile App
Make collections quicker and easier for residents with your own custom-branded mobile app. Residents love having up-to-date waste and recycling information and service request tools all in one app, on their phones and tablets.
Collection Calendar
When your programs change, it can be hard for residents to keep up. Our digital collection calendars provide up-to-date schedules, automated reminders, service alerts, and educational campaigns to support behavior change and reduce go-backs.
Waste Wizard
Let people quickly find the best way to dispose of items at the touch of a button. Our digital recycling search tool provides residents with location-specific information on thousands of items, with options for reuse, recycling, curbside collection, or local disposal.
Waste Sorting Game
Our interactive game provides an engaging way for people to test their recycling knowledge. As well as educating residents on how to recycle in their area, it provides important data on what people get wrong and where they put these items.
ReCollect Solution
A Win-win, for Your Team and Your Community
Our easy-to-use ReCollect administration portal and mobile apps provide residents with invaluable service communications and waste and recycling education. With detailed data on customer behavior and program outcomes, you can spend less time answering phone calls and more time delighting customers with great service.
Why Routeware
Powerful Technology and Passionate Service
Fulfilling our commitment to customers depends on both relentless innovation and tireless customer support. Our product development team anticipates and harnesses emerging technologies, working in close collaboration with our customer success team to provide a seamless experience to our valued community.
Technology
- Hardware-light and cloud-based
- Open API Software
- BYOD – Bring Your Own Device (phone or tablet)
- Compliant
Service
- Deployed in under 90 days
- Unlimited portal users
- Full-service customer support available
- Integrations with AWS, Esri, Geotab, Samsara and more
Our Community
Join 1500 Customers Worldwide
Customer stories
Serious Success for Ambitious Haulers
Technology is an investment that should be rewarded with obvious ROI, quantifiable results, and actionable insights. Across a range of goals, from balancing routes to improving resident satisfaction, our hauler partners are exceeding even their own highest expectations.
All of Routeware’s tools are so easy to use and are innovative. They really help me save time and help focus on strategy and planning.
The tools are obviously having an impact on our homeowners and our residents, but they are also having an impact on us institutionally because it’s relieving us of a great deal of work.
The tools have been in place for so long that they’re just part of our family now. We just rely on this tool; we know it’s there. I’m glad we have it.
Frequently Asked Questions
When well-intentioned recyclers mistakenly assume the correct container for an item, contamination occurs. Our Waste Wizard tools give residents the waste and recycling education they need to correctly dispose of their items, while our Waste Sorting Game teaches people by testing and training their understanding of recycling options. With the data collected in the resident app, you can build targeted campaigns that change behavior and engage your community effectively.
Providing residents with digital recycling and waste education tools not only improves your citizen experience and recycling rates, but it also saves money. Digital web tools and waste managment apps cut the cost of answering inbound calls by letting residents search for collection dates and see how to dispose of items properly without speaking to your staff. On top of that, there are additional savings from lower contamination, less printing, and fewer missed collections. We have an ROI calculator that can quantify these savings for your organization.
Static, printed content is susceptible to becoming outdated, easily lost or recycled, and it contributes to a negative environmental impact through printing. By utilizing our waste management education tools, you can stay connected to people in real time, promptly informing and educating them about new and important changes within your programs, without creating the excess waste that comes with every new set of leaflets and posters. Additionally, you can easily access detailed statistics and analytics on the most searched items and more, providing valuable insights for your waste management community outreach initiatives.
There are no limitations. ReCollect is used by small municipalities and large cities alike. To date, the ReCollect tool has sent over 2B notifications to thousands of resident users across North America and the United Kingdom.
ReCollect is already used by hundreds of municipalities and haulers across North America and the United Kingdom. What customers love is how easy the tools are to use, and the great feedback and reviews they get from their residents. See our customer stories on Nashville, TN or Buckinghamshire Council, for specific examples.