CAREERS

ROUTEWARE OPEN JOB POSITIONS

Last updated 6/2/2020

Routeware is a leading provider of fleet automation and analytics software to the waste industry. Established 20 years ago, it is based in the Portland, Oregon metro area, with a successful record of selling fleet automation management software to municipalities and companies of all sizes. In this role, you can make a significant impact within a dynamic, team-centric culture that appreciates innovation, initiative, and creative problem solving. Routeware provides a casual yet professional work environment designed to bring the best out of each member of our team.

See our latest job openings and apply online at our Career Page.

SOFTWARE ENGINEER

LOCATION: Routeware headquarters (Portland, Oregon)

POSITION OVERVIEW

If you are a Software Engineer on the .NET stack and want to work in the M2M (machine to machine) space, then we are very interested in talking with you! You will primarily be helping us build and refine our suite of vehicle tracking software, assisting with design/architecture of new product lines and integrating with third party systems. This is fun work with many new features to be added and the chance to play around with new technologies and hardware.

RESPONSIBILITIES

  • Architect, design, and write software for Routeware products primarily, but not limited to, the BackOffice suite of projects and third-party systems integrations
  • Participate in quality assurance activities including integration and system testing
  • Support activities related to rolling out new releases to customers
  • Write and/or review documentation typical of software development methodologies such as Product Requirements, Functional Specifications, and Integration Test Plans
  • Participate in agile and scrum-like engineering processes including daily standups, code reviews, sprint planning and paired programming as appropriate
  • Provide technical assistance to Customer Support, including problem diagnosis and issue resolution
  • Research new technologies and solutions as appropriate
  • Other duties, as assigned

REQUIRED QUALIFICATIONS

  • 4+ years of Software Engineering experience
  • Experience with the .NET stack (.NET, C#, ASP.NET web services)
  • Strong background with SQL Server and writing stored procedures
  • Strong team player with the willingness and ability to collaborate across multiple projects
  • Ability to juggle multiple tasks
  • Strong work ethic, along with a high level of integrity
  • Flexibility and willingness to work on whatever is required; being a small company, we wear multiple hats
  • Great communication skills as the position may require talking with our customers, partners and vendors
  • Willingness to provide technical support from time-to-time

PREFERRED QUALIFICATIONS

  • System integration technologies
  • Experience with continuous integration and unit testing
  • Experience with Agile methodologies
  • Cloud-based experience such as SaaS and AWS
  • WCF
  • Telerik or other reporting packages
  • GPS and Google mapping
  • Experience configuring/managing Atlassian applications such as Bitbucket, Bamboo, Jira, and Confluence

EXPERIENCE

Software engineering: 4 years (Required) 

TECHNICAL SUPPORT REPRESENTATIVE

LOCATION: Jacksonville, Florida

POSITION OVERVIEW

We are currently seeking a dynamic, adaptable individual to join our software support team. The successful candidate will provide comprehensive support and assistance to existing customers utilizing our enterprise-class financial and operational software.

ABOUT CORE

Core Computing Solutions, a Routeware Global company, has been in the business of making waste and recycling companies run to their full potential since 2003. Our turn-key financial and operational software package helps hundreds of companies, thousands of users, and millions of customers daily to streamline communications, reduce inefficiencies, and automate everyday tasks. Our passion is leveraging proven technologies and applying them to the waste and recycling industry through simple, easy-to-use interfaces. This is reflected in our key off-the-shelf technologies : Microsoft SQL Server and .NET Additionally, our 99%+ client retention rate since inception tells you everything you need to know about our passion for customer service and our commitment to product innovation. Our culture is one of impact within a dynamic, collaborative environment that appreciates innovation, initiative, and creative problem solving. We provide a casual yet professional work environment with a standard of excellence, designed to bring the best out of our team members.

RESPONSIBILITIES

  • Fielding functionality inquiries and development requests
  • Diagnosing and resolving issues from accounting to routing
  • Custom report development and maintenance via Crystal Reports
  • Software installation and setup
  • Server-based user maintenance

REQUIRED QUALIFICATIONS

  • 3+ years of business experience in accounting or billing or payables/receivables, financial reporting, or customer service for an enterprise software company
  • Professional written and verbal communication skills
  • Excellent listening skills
  • Good problem solving skills and the ability to listen to customers as they express their issues
  • Ability to handle multiple concurrent projects/tasks & work with minimal supervision
  • Proficiency with Crystal Reports (or equivalent custom reporting tool) and Microsoft SQL is desirable.

PREFERRED QUALIFICATIONS

  • Experience with Crystal Reports
  • Experience performing data conversions
  • Experience with Microsoft server operating systems/applications
  • Experience with SQL procedures and views
  • Willingness and ability to travel nationally

EDUCATION

Bachelor’s degree preferred

REGIONAL SALES MANAGER

LOCATION: Routeware headquarters (Portland, Oregon), or Remote

POSITION OVERVIEW

The Regional Sales Manager position is a key individual-contributor sales component of the Routeware North American sales team. This position is responsible for executing regional sales and business development strategies within a North American territory consisting of approximately 8 – 10 states, and perhaps several Canadian provinces. The Sales Manager is responsible for identifying and closing both new name business opportunities as well as further developing existing customers.

In this role, the candidate will be responsible for acquiring new clients that meet Routeware’s basic prospect profile within the municipal, waste hauling, and other mobile fleet industries. In the business development role, the candidate will be assigned a list of existing customers to manage and develop. In both cases the candidate will develop revenue-producing relationships with decision-making CXO level executives and drive the sales cycle of all assigned sales opportunities from initial prospect communication through contract execution.

RESPONSIBILITIES

  • Achieve monthly, quarterly and annual sales targets established by the Vice President of Sales.
  • Achieve lead generation, prospecting and other sales management goals designed to build an optimal sales pipeline.
  • Personally, develop strong, long-term relationships and referrals with senior management within assigned territory.
  • Manage the end-to-end sales process for all opportunities including initial client communication, on-site presentations, RFI response, RFP submission, negotiation and deal signing. The candidate is the focal point for all communication and sales activities with prospects and customers.
  • Work in close collaboration with Routeware’s pre-sales, post-sales, and executive management teams to ensure that proposed offerings and services fully meet customers’ business and technology needs.
  • Adhere to all Routeware Sales, Human Resource, and corporate ethical policies, standards and guidelines.
  • Demonstrate strong personal communication and presentation skills to establish interest, credibility and trust.

SKILL AND EXPERIENCE REQUIREMENTS

  • Demonstrated success in both new business acquisition and customer development selling in an enterprise software and/or IT services/technology environment.
  • Demonstration of consistent over-achievement of client acquisition and sales revenue targets.
  • Demonstrated success with enterprise software offerings under license and SaaS models.
  • At least 5 – 8 years of direct sales experience in an enterprise software and/or IT services/technology environment. Experience in the waste industry and/or other fleet technology sales is a plus.
  • Experience with vendor selection processes including RFI and RFP issuance and response management.
  • Ability to maintain strong territory management focus during sales cycles that are typically six months to one year in duration.
  • Demonstrated ability to manage often complex negotiations with senior-level business and technology executives.
  • Thorough command of English, both written and spoken.
  • Strong verbal and written communication skills for customer communications, proposal generation, etc.
  • Negotiation skills for six and seven-figure enterprise-wide contracts.

TRAVEL REQUIREMENTS

The candidate is expected to travel regularly to regional prospect and customer locations to support lead generation, sales presentations, contract negotiations, and ongoing relationship building.

EDUCATION

Bachelor’s degree required

Routeware is an Equal Opportunity Employer

If you are interested in any of these exciting opportunities, please submit your cover letter and resume via our Career Page.

The preceding position descriptions are intended only to describe the general nature and level of work to be performed by an incumbent employee. They are not intended to be construed either as an employment contract or as an exhaustive list of all responsibilities, duties, and skills required of persons so classified or assigned.