How to Bring the Internet of Things to Your Fleet: A Readiness Assessment


How to Bring the Internet of Things to Your Fleet: A Readiness Assessment

How to Bring the Internet of Things to Your Fleet Readiness Assessment garbage truck and IoT Routeware
The Internet of Things (IoT) is the buzzword of the day, and more and more companies are jumping on board. You may already have some technology installed in your waste vehicles and/or in the back office, but bringing all the disparate devices together into a full fleet automation solution can be a challenge. The Internet of Things is here to stay and you’d like to implement it in your waste hauling operation in a smooth, seamless transition. Here’s how to assess your readiness for connecting everything across your business (answer yes/no to the following):

1. A champion exists.
Rather than suffer death-by-committee, the new initiative needs to be owned by a single person in order to be successful. Although it can be backed by a group or a department, one person needs to be the internal advocate (preferably with some decision-making authority) to ensure consistency, be the go-to-person for questions or concerns, and help transition the company from old to new.

2. The initiative is supported from the top down.
Though in some companies the supporter at the top can be the driving advocate for the initiative, the most successful organizations tend to be those that have an internal champion backed up by one (or more!) members of leadership. This will ensure that the IoT implementation is prioritized and not swept aside as competing initiatives come into play. This also ensures that the internal champion has someone with enough clout to remove business obstacles if and when they occur. Also having the implementation supported from the top down ensures that if the champion leaves the company or for personal reasons cannot continue advocating for the initiative, another person can take up the mantle to see the initiative through to success.

3. Success criteria for the business has been defined and quantified.
If you don’t know where you’re going, you have already ensured that you’ll never get there. Define how you will measure success for the initiative, and you can create measurable milestones. How many connected devices, how many vehicles, what lines of business, which reports are needed, what are current baseline metrics so you can compare pre- and post-implementation to prove your ROI…for each business the specific criteria will be different. But if you measure it, you can manage it – and you can implement it.

4. There is an implementation plan and a realistic timeline.
Once you have milestones defined, the next step is putting dates to those milestones. As a new initiative, build in the extra time you might need. Needing more time to reassess technological requirements, downloading and normalizing data, addressing route sequencing and optimization to input into different systems, general integration holdups, and extra hardware requirements: all can be a reality of connecting to the Internet of Things for your business. Build in buffers and be realistic about the resources (time, money, expertise, outside consultants) that you may need in order to make this a reality for the organization.

5. Ongoing customer support is scheduled as part of the initiative.
Fleet automation is not a set-it-and-forget-it technology. In order to make sure the change sticks – and that you are putting the new technology and connectivity through its paces – you must actively manage it. The best fleet automation solution companies provide ongoing customer support, customer check-ins, on-site training, and business reviews to ensure that you are using the solution to its fullest…and that you are realizing the full ROI. Technology vendors should not be just selling you software or hardware, but should be committed to you as a true partner in order to prove their solution successful in your business.

Routeware has been assisting companies implement the Internet of Things into their waste hauling operations since 1999. Call us at 1-877-906-8550 for your customized fleet automation readiness assessment today.