{"id":7980,"date":"2023-03-31T14:02:00","date_gmt":"2023-03-31T21:02:00","guid":{"rendered":"https:\/\/routeware.com\/blog\/blog-service-sign-ups-with-tim-adkins\/"},"modified":"2025-05-13T09:46:46","modified_gmt":"2025-05-13T16:46:46","slug":"blog-service-sign-ups-with-tim-adkins","status":"publish","type":"post","link":"https:\/\/routeware.com\/en_gb\/blog\/blog-service-sign-ups-with-tim-adkins\/","title":{"rendered":"Service Sign-Ups with Tim Adkins &#8211; 1 Easy Way To Get More Customers"},"content":{"rendered":"<h2>Let&#8217;s Talk Service Sign-Ups<\/h2>\n<iframe loading=\"lazy\" title=\"Service Sign-Ups with Routeware\" width=\"640\" height=\"360\" src=\"https:\/\/www.youtube.com\/embed\/jxwEsssZnSs?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<h4>Video Transcript Below<\/h4>\n<p>Over the years, we&#8217;ve noticed that haulers and municipalities face a problem.<\/p>\n<p>It&#8217;s not always that easy for people to become a customer or to start service when there are numerous ways to submit a request for service, and the <a href=\"https:\/\/routeware.com\/blog\/20-ways-to-improve-your-recycling-communications\/\" target=\"_blank\" rel=\"noopener\">information required is not clear<\/a>.<\/p>\n<p>Then confusion results. In the worst case, this means that your potential customers are just giving up.<\/p>\n<p>Our industry provides essential services, but it&#8217;s one of the last things that people want to think about day to day.<\/p>\n<p>So if you&#8217;re operating in a competitive environment, customers are likely to take a path of least resistance in choosing whom to do business with.<\/p>\n<p>At best, confusion triggers a lot of costly back and forth between the customer and service provider to ensure all information is collected to perform the service request.<\/p>\n<p>These phone calls and emails can add additional time and work for CSR to respond and enter data into a request management system, and that&#8217;s even assuming that they are available.<\/p>\n<p>When your customers want to get it done, enter Routeware.<\/p>\n<p>We&#8217;ll be providing your existing and prospective customers with a single place to go all the way services they need as well as anything they would like to modify.<\/p>\n<p>Available services, containers and pricing structures can be configured based on the customer&#8217;s location.<\/p>\n<p>As part of their sign up, the customer will be able to select a list of services, submit a request, select an available date from the calendar to commence the request and get a confirmation of containers or items without ever having to pick up the phone and wait.<\/p>\n<p>And when something goes wrong and they need a repair, replacement or upgrade, they can do that, too.<\/p>\n<p>All requested information then becomes available as the canonical source within our platform.<\/p>\n<p>Or, alternatively, we can discuss how to integrate with other third party providers.<\/p>\n<p>After talking with many customers, we know that developing these types of tools in house can be very time consuming, not to mention the ongoing maintenance updates and patches.<\/p>\n<p>Or you might have a standalone generic tool that doesn&#8217;t integrate very well with the rest of your operations.<\/p>\n<p>We&#8217;re making it easier for someone to become your customer and more cost effective for you to serve them.<\/p>\n<p><a href=\"https:\/\/routeware.com\/get-started\/\">Let&#8217;s talk<\/a> today about how our tools could benefit your business. \u267b\ufe0f<\/p>","protected":false},"excerpt":{"rendered":"<p>We\u2019re making it easier for someone to become your customer, and more cost effective for you to serve them.<\/p>","protected":false},"author":3,"featured_media":2637,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"class_list":["post-7980","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","resourcetype-blog","aud-government","aud-hauler","loc-north-america","sol-customer-operations"],"acf":[],"_links":{"self":[{"href":"https:\/\/routeware.com\/en_gb\/wp-json\/wp\/v2\/posts\/7980","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/routeware.com\/en_gb\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/routeware.com\/en_gb\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/routeware.com\/en_gb\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/routeware.com\/en_gb\/wp-json\/wp\/v2\/comments?post=7980"}],"version-history":[{"count":0,"href":"https:\/\/routeware.com\/en_gb\/wp-json\/wp\/v2\/posts\/7980\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/routeware.com\/en_gb\/wp-json\/wp\/v2\/media\/2637"}],"wp:attachment":[{"href":"https:\/\/routeware.com\/en_gb\/wp-json\/wp\/v2\/media?parent=7980"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}