Savings of 60 minutes per day, per truck<\/li>\n<\/ul>\nOther ways to save<\/b><\/p>\n
Fleet automation helps haulers shave time off routes, but that\u2019s not the only way they help add to the bottom line. Smart truck tools also provide service verification and reliable documentation of extra collections, increase overall fleet efficiency, collect and report on individual driver behavior to help supervisors coach and reward great team members, and give customer service teams the ability to easily pause service until payment is made.<\/p>\n
Eliminating unnecessary go-backs with service verification<\/b><\/p>\n
Save $175,500 in six months*<\/i><\/p>\n
Go-backs zap resources. Yet many municipal and private haulers return to residences and businesses after a phone call because they can\u2019t show their customers what was at the curb \u2014 or not \u2014 the first time a driver stopped to collect.<\/p>\n
With service verification and photo and video from the collection point, the customer service team can quickly verify service (or an attempt) and share documentation with customers who call. This allows teams to eliminate go-backs or charge for them.<\/p>\n
*Assumptions: Garbage trucks cost an average of $3 per minute to operate. Go-backs per day take 15 minutes on average for a 25-truck fleet operating six days per week.<\/i><\/p>\n
Recording extras \u2014 and charging for them<\/b><\/p>\n
Save $46,800 in six months*<\/i><\/p>\n
Without a way to document and charge for extra collections, many municipalities and haulers struggle to get paid for the level of service they provide.<\/p>\n
Using paper to record extras is cumbersome for drivers and doesn\u2019t create transparency for customers, who often request evidence of services rendered before paying for them. Smart truck tools help drivers log extras and document them with photo and video, that way customer-facing teams have the evidence they need to help callers understand what they\u2019re being billed for.<\/p>\n
*Assumptions: Commonly, extras increase by 300 percent at $2 per extra, per route, with a 25-truck fleet.<\/i><\/p>\n
Coaching and rewarding great drivers<\/b><\/p>\n
Save $18,135 every six months*<\/i><\/p>\n
The driver shortage is real, and waste haulers experience up to 50 percent turnover in the first year of a driver\u2019s employment.<\/p>\n
Fleet automation tools help stem the tide by providing supervisors with information that enables them to coach drivers who need help while rewarding top performers.<\/p>\n
*Assumptions: Not recruiting\/training one driver saves $2,260 to $10,550. If an average 25-truck hauler hires 13 drivers\/year, they may expect to lose about six of those drivers \u2014 or three drivers every six months.<\/i><\/p>\n
Effectively stop service until payment is made<\/b><\/p>\n
Get 75% of delinquent accounts to pay in full*<\/i><\/p>\n
On average, about 20 percent of customers have unpaid bills.\u00a0 When Waste Management stopped providing service to a group of unpaid accounts, about 75 percent of them (225) paid in full, resulting in $11,250 in increased revenue.<\/p>\n
Smart truck tools help by letting drivers know who to skip. Once an account is brought up-to-date, back-office staff can easily ensure that collection resumes in a timely manner.<\/p>\n
The bottom line<\/b><\/p>\n
The business case for fleet automation isn\u2019t all about the numbers: It\u2019s hard to measure customer delight, trust in your organization, and enhanced brand reputation, but they\u2019re all real outcomes of providing enhanced, digital-first service.<\/p>\n
Still, the numbers make a compelling case for the investment in smart truck tools: Taken together, a hauler with 25 trucks operating six days a week with 30 drivers could potentially realize over $600,000 in lowered costs and increased revenue the first six months.<\/p>\n
Fleet automation no longer just pays for itself: It\u2019s the way forward for municipal solid waste organizations charged with balancing budgets, stewarding taxpayer dollars, and adding value to their communities through responsible resource management. For private haulers, smart truck features support profitability and provide a competitive edge.<\/p>\n
Learn more.<\/strong> Speak to one of our representatives to find out how much your organization\u00a0 could save with fleet automation technology. Let\u2019s talk.<\/a><\/p>","protected":false},"excerpt":{"rendered":"You know you need to automate and manage routes with technology to be more efficient and effective, but how do you build the business case for an investment in the smart truck tools you need? Oftentimes, pointing to time and associated cost savings can be enough to tip the scales. With inflation taken into consideration, […]<\/p>\n","protected":false},"author":8,"featured_media":2526,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"class_list":["post-7920","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","resourcetype-blog","aud-government","aud-hauler","loc-north-america","sol-business-operations","sol-collection-operations"],"acf":[],"_links":{"self":[{"href":"https:\/\/routeware.com\/en_gb\/wp-json\/wp\/v2\/posts\/7920","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/routeware.com\/en_gb\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/routeware.com\/en_gb\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/routeware.com\/en_gb\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/routeware.com\/en_gb\/wp-json\/wp\/v2\/comments?post=7920"}],"version-history":[{"count":0,"href":"https:\/\/routeware.com\/en_gb\/wp-json\/wp\/v2\/posts\/7920\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/routeware.com\/en_gb\/wp-json\/wp\/v2\/media\/2526"}],"wp:attachment":[{"href":"https:\/\/routeware.com\/en_gb\/wp-json\/wp\/v2\/media?parent=7920"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}