Routeware BackOffice provides an in-depth look at your routes and is the perfect companion to your routing/billing software.
Routeware BackOffice is a powerful tool for managing virtually every aspect of your routes. Using data sent back from your Rcore™ units, Routeware BackOffice gives you one-click access to virtually everything on the route, from customer pick-up information to driver breaks and landfill trips. With Routeware BackOffice, you can finally see and mange everything that's going on with your drivers and trucks...and connect with everything else in your business.
- Scheduler tracks status of all routes
- Dispatcher sends work orders, routes, and text messages
- Customer Service gives you one-click access to all pickup information
- Mapping lets you see your pickups, speed, and heading
- Reporting features more than 70 detailed ways to see your routes
- Fully integrated with your routing/billing software
- Improve decision making with real-time field data
- Reduce customer on-hold time with instant access to service information